You can return products that do not suit you within 14 days of receiving your order.
Dresses made to individual measure, cannot be returned or exchanged!
Items can be returned in their original form in a complete set, if you have kept the packaging, labels and a receipt confirming that the goods were purchased. It is impossible to return jewelry and other things included in the list approved by Decree of the Government of the Russian Federation of January 19, 1998 No. 55. Check out the list at the link. The exception is the inadequate quality of these goods, you can return such goods, indicating their defects in the return application. Please note that the difference in design or design elements from those stated in the description on the site is not a malfunction or non-functionality of the goods, since all products are handmade products, and there are no 100% identical products. You pay for the return of the goods. The money will be sent to the details specified in the application within 10 days from the receipt of the Nikamoda Babydoll goods, but the timing of crediting funds to the account depends on the conditions of your bank. The buyer does not have the right to refuse goods of good quality, having individually defined properties, if the specified product can be used exclusively by the consumer purchasing it (a dress tailored to your size) is not subject to return. For more information, as well as to consider claims to the quality of the goods on an individual basis, send a written request to the Nikamoda Babydoll Customer Department at firstname.lastname@example.org, or by calling: +7 (909) 414-00-44. Describe in detail the problem with the product. Your claim will be reviewed within three business days of receipt. We will try to find the best solution for you.